05 | 23 | 2017
A customer service apology is stronger with a personal touch.

- Shep Hyken

05 | 22 | 2017
Excellence is to do a common thing in an uncommon way.

- Booker T. Washington

05 | 20 | 2017
It's not hard to make decisions when you know what your values are.

- Roy Disney

05 | 19 | 2017
The time is always right to do what is right.

- Martin Luther King

05 | 18 | 2017
The pessimist sees the difficulty in every opportunity; the optimist, the opportunity in every difficulty.

- L.P. Jacks

05 | 17 | 2017
The object of education is to prepare the young to educate themselves throughout their lives.

- Robert Maynard Hutchins

05 | 16 | 2017
Failure is the opportunity to begin again more intelligently.

- Henry Ford

05 | 15 | 2017
The most common way people give up their power is by thinking they don't have any.

- Alice Walker

05 | 13 | 2017
In the final analysis it is not what you do for your children but what you have taught them to do for themselves that will make them successful human beings.

- Ann Landers

05 | 12 | 2017
Far better it is to dare mighty things, to win glorious triumphs, even though checkered by failure, than to rank with those poor spirits who neither enjoy much nor suffer much because they live in that gray twilight that knows neither victory nor defeat.

- Theodore Roosevelt